https://www.melaniedowling.com/index daily 1.0 2026-03-28 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/59e7b72f-0c78-48a8-a24d-a86ba42c16ca/MelanieDowling2025-3.jpg Melanie Dowling - User Experience Lead https://www.melaniedowling.com/portfolio-1 daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526008470862-TJXUHSVGWVFHNUYG4JL7/homepage-graphic-melanie.png Portfolio https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526008470862-TJXUHSVGWVFHNUYG4JL7/homepage-graphic-melanie.png Portfolio https://static1.squarespace.com/static/560e9731e4b08da6eb83f3d4/5af508722b6a284549f395bd/5af8855f758d461555652276/1751647922165/ Portfolio https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526236513877-JV20M1CKK4SK8GQU6W4C/paperless-mobile.png Portfolio - Digital Statements on Mobile Provided the ability for customers to view statements on the Citi iOS and Android apps. Information Architecture Design Input https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526239989309-NY5O6E1CODG1IKX4R9R2/mobile-service-enhance.png Portfolio - Mobile Service Enhancements Provided the ability for customers to view additional account servicing options on their mobile device. Information Architecture Design Input https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526240802282-0RU7X17BL4LVOO4Y81KO/Settings.png Portfolio - Customized Alert Settings Provided the ability for customers to customize alert settings on the Citi iOS and Android apps. Information Architecture Design Input https://www.melaniedowling.com/homepage-badges daily 0.75 2018-05-14 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526264169284-XEAP0RTXRIGYE37DMR2J/homepage-graphic-melanie.png homepage badges https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526264169284-XEAP0RTXRIGYE37DMR2J/homepage-graphic-melanie.png homepage badges https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526264148234-M4I2H0O7WQF87MO52FIM/homepage-graphic-melanie.png homepage badges https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526264216044-OF7E3GCDKB6CALDF6V7S/homepage-graphic-travel.png homepage badges https://www.melaniedowling.com/sxsw-2017 daily 0.75 2018-05-14 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526272019249-GYH847688I0OXJWJ5SBQ/IMG_1568.JPG sxsw 2017 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526272019249-GYH847688I0OXJWJ5SBQ/IMG_1568.JPG sxsw 2017 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526272099253-FOV9K9X3DJVKH0YLONPE/IMG_1578.JPG sxsw 2017 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526272124650-Y6NAKJCMF1TOAAMJ784O/IMG_1596.JPG sxsw 2017 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526272160661-PS31PZGCYCIJ5CCYNNQ6/IMG_1512.JPG sxsw 2017 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526272185404-ABZD89JC2CS84RUX6TPM/IMG_1495.JPG sxsw 2017 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526272241384-7QKI51IILM74ITTC84Y9/IMG_1546.JPG sxsw 2017 https://www.melaniedowling.com/citi daily 0.75 2025-07-03 https://www.melaniedowling.com/read-me daily 0.75 2025-07-04 https://www.melaniedowling.com/portfolio daily 0.75 2025-12-03 https://www.melaniedowling.com/experience-2 daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751587039115-4CSSNN2XQ0MKKNFCUOU0/Screenshot%2B2025-07-03%2Bat%2B6.56.20%2BPM.jpg experience - Citi International Banking https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751599328542-BA7TRRYBXVBX67KQWL9W/Screenshot+2025-07-03+at+6.43.36+PM.png experience - Citi Personal Banking https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751585973129-J11I3WSH7PA52E9RR7GQ/Screenshot+2025-07-03+at+6.39.18+PM.png experience - Chase Home Lending https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751588870190-QW7VBRW9BEGVH2EHXL7C/Screenshot%2B2025-07-03%2Bat%2B7.26.45%2BPM.jpg experience - Chase Small Business https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751586422479-VNMIF8JZ4F8F3Z3O9HZ1/Screenshot%2B2025-07-03%2Bat%2B6.46.07%2BPM.jpg experience - Blue Cross Blue Shield of Florida https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751592329569-J79MV40XC372OLAKF3NM/Screenshot%2B2025-07-03%2Bat%2B6.49.30%2BPM.jpg experience - Union Bank of California https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751586774272-XJZ9A5RF8C2EYV60BE9I/Screenshot%2B2025-07-03%2Bat%2B6.52.14%2BPM.jpg experience - Southern California Edison https://www.melaniedowling.com/chase daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751585973129-J11I3WSH7PA52E9RR7GQ/Chase+Home+Lending Chase https://www.melaniedowling.com/citibank daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1286cb04-c797-44fd-b39c-60f4796b66d5/Screenshot+2025-07-03+at+6.10.41+PM.jpg citibank https://www.melaniedowling.com/chase-smb daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751588870190-QW7VBRW9BEGVH2EHXL7C/Chase+Small+Business Chase -SMB https://www.melaniedowling.com/union-bank daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751586594811-XQUOS9QUW1VC0XH0PG3R/Union+Bank+of+California Union Bank https://www.melaniedowling.com/union-bank-1 daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751586774272-XJZ9A5RF8C2EYV60BE9I/Screenshot%2B2025-07-03%2Bat%2B6.52.14%2BPM.jpg Southern California Edison https://www.melaniedowling.com/citi-personal-banking daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751586231861-L1JXGJ7CY9B7ONFX3QP0/Screenshot+2025-07-03+at+6.43.36+PM.png Citi - personal banking https://www.melaniedowling.com/citi-commercial daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751587039115-4CSSNN2XQ0MKKNFCUOU0/Citi+Commercial+Banking Citi - commercial https://www.melaniedowling.com/citi-commercial-1 daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1751586422479-VNMIF8JZ4F8F3Z3O9HZ1/Screenshot%2B2025-07-03%2Bat%2B6.46.07%2BPM.jpg Blue Cross Blue Shield of Florida https://www.melaniedowling.com/portfolio-2 daily 0.75 2025-07-04 https://images.squarespace-cdn.com/content/v1/560e9731e4b08da6eb83f3d4/1526238907408-UIFGMCY265L0OQUAFTAN/citi-all4-sm.png portfolio OLD Citi.com and Citi Mobile Platforms. https://www.melaniedowling.com/about-me daily 0.75 2026-03-27 https://www.melaniedowling.com/store daily 0.75 2026-03-27